WhatsUp.City

Connecting Citizens and Urban Bodies for Better Infrastructure

Explore Features

About Us

WhatsUp.City is a cutting-edge platform that leverages the simplicity of WhatsApp to empower citizens in reporting infrastructure issues in real-time. With AI-powered detection, support for Indian languages, and a direct line to municipal authorities, we streamline urban issue management and resolution like never before.

How It Works

Step 1: Report an Issue

Citizens snap a photo or describe an issue via WhatsApp or scan pre-installed QR codes on public infrastructure.

Step 2: AI Recognizes & Categorizes

Our AI analyzes the issue and asks for additional details, including location, to create an automated case ticket.

Step 3: Ticket Creation

A ticket is generated and assigned to certified technicians from the relevant department for speedy resolution.

Step 4: ULB Direct Communication

Urban Local Body (ULB) officers can chat with citizens directly via WhatsApp for clarifications and updates.

Step 5: Resolution

Technicians resolve the issue and upload proof of work. Citizens are notified upon completion.

Step 6: Ticket Closure

The ticket is closed, and citizens provide feedback, ensuring accountability and quality.

Key Features

Multilingual Support

Report issues in any Indian regional language for wider accessibility and ease of use.

AI-Powered Case Recognition

Our advanced AI system automates issue detection and categorization for faster processing.

QR Code Integration

Citizens can quickly report issues by scanning QR codes placed at key infrastructure points.

Real-Time Communication

Direct chat between citizens and ULB officers ensures transparency and quick clarifications.

Proof of Resolution

Receive visual proof of work done, ensuring that every issue is properly resolved.

Payment Integration

Pay municipal fees like parking, property, or water tax directly via WhatsApp.

Contact Us

For inquiries, partnerships, or demonstrations, reach out to us via the following channels: